Contact

Inquiries directed to Natal Charts Authority are fielded by a dedicated reference team that serves service seekers, practicing astrologers, and researchers navigating the natal chart interpretation sector. This page outlines what information to include when submitting a message, realistic response timelines, and the full range of available contact channels. Clear, specific submissions receive faster and more substantive responses than general or open-ended queries.

What to include in your message

The quality of a response is directly proportional to the specificity of the inquiry. Vague submissions — such as "I have a question about charts" — require clarifying follow-up that adds 2 to 5 business days to resolution time. The following structured breakdown applies to the most common inquiry categories:

1. Reference or research inquiries — Specify the aspect, house system, planetary configuration, or interpretive framework in question. Name any source or practitioner you are referencing so the team can cross-check against the site's Natal Charts Frequently Asked Questions index.

2. Service sector questions — Identify whether the question concerns practitioner qualifications, credentialing bodies, software tools, or reading formats (natal, transit, synastry, composite, or solar return). Each of these is a distinct service category with different professional standards.

3. Content corrections or factual disputes — Cite the specific page URL, the sentence or claim at issue, and the source material you believe contradicts the published content. Unattributed correction requests cannot be actioned without a named reference.

4. Professional listing or partnership inquiries — State the nature of the organization, the scope of practice or service offered, the geographic market served, and any relevant credentials or affiliations.

5. Technical or access issues — Describe the device type, browser version, and the exact URL where the issue was encountered. Screenshots accelerate diagnosis.

Inquiries submitted without the relevant detail listed above will receive a single clarifying request. If no response to that clarification is received within 10 business days, the thread is closed and must be resubmitted.

Response expectations

Natal Charts Authority operates as a reference resource, not a live consultation service. Response windows reflect that operational scope.

Standard reference inquiries receive a response within 3 to 5 business days. This applies to factual questions about the natal chart service sector, practitioner categories, or the site's published content.

Content correction submissions are reviewed within 7 to 10 business days. If a correction is validated against a named public source, the page is updated and the submitter notified. If the correction cannot be validated, a brief explanation of the editorial decision is provided.

Professional and partnership inquiries are reviewed on a rolling basis with a target window of 5 to 7 business days for an initial acknowledgment. Final decisions on listing or content arrangements follow a secondary internal review and may take up to 21 calendar days.

Technical issues are triaged within 24 to 48 hours on standard business days (Monday through Friday, excluding federal US public holidays).

Natal Charts Authority does not provide personalized birth chart interpretations, predictive readings, or one-on-one astrological counseling through its contact channel. Those services fall within the professional practitioner sector described in the How Natal Charts Works Conceptual Overview. Submissions requesting personal readings are not actioned.

Additional contact options

For questions already addressed in published reference material, two self-service options resolve the majority of common inquiries without requiring direct contact:

• Natal Charts Frequently Asked Questions — Covers the most common questions about natal chart structure, the professional service sector, house systems, aspect interpretation, and practitioner qualification standards. This is the first resource to consult before submitting an inquiry.

• Site Homepage — Provides an orientation to the full scope of reference material available across the site, including service sector categories and professional context.

Direct message submission via the contact form below remains the primary channel for inquiries not resolved by the above resources.

How to reach this office

All formal inquiries are submitted through the contact form embedded on this page. The form is the single accepted channel for record-keeping purposes — inquiries sent through third-party messaging platforms, social media, or informal channels are not monitored and will not receive a response.

When completing the form, use the subject line field to categorize the inquiry type precisely. The 5 inquiry categories listed in the first section of this page (reference, service sector, content correction, professional/partnership, technical) should be named explicitly in the subject line. This routes the submission to the correct reviewer and reduces processing time by an average of 2 business days compared to subject lines left blank or labeled "General."

Postal correspondence is not accepted for routine inquiries. Physical mail is reserved for formal legal notices only and must be addressed to the registered agent on file for the domain's parent organization, not to this site directly.

Response communications are sent from a natalchartsauthority.com domain address. Recipients using aggressive spam filtering should whitelist this domain to ensure responses are not routed to junk folders before the response window expires.